Refund policy

Last Updated: June 2026

Welcome to ReadMyEbook. We are committed to providing high-quality digital content and a smooth customer experience. Please read this Refund Policy carefully before making a purchase.

Digital Product Policy

All products sold by ReadMyEbook are digital ebooks delivered electronically. Due to the nature of digital products, all purchases are generally considered final once access to the ebook has been provided.

As digital products cannot be physically returned and can be downloaded immediately after purchase, we do not offer refunds for reasons such as:

  • Change of mind after purchase

  • Accidental purchases

  • Failure to read the product description before purchase

  • Personal preferences regarding content, style, or format

  • Lack of usage after purchase

Exceptions

A refund may be considered in the following situations:

1. Duplicate Payment

If you are charged more than once for the same ebook due to a payment processing error, the duplicate charge will be refunded after verification.

2. Technical Delivery Issues

If you are unable to access or download your purchased ebook due to a technical issue on our end, we will make reasonable efforts to resolve the problem. If the issue cannot be resolved within a reasonable timeframe, a refund may be issued.

3. Incorrect Product eDelivery

If you receive a different ebook from the one you purchased, we will provide the correct product or, where appropriate, issue a refund.

4. Corrupted or Defective File

If the delivered ebook file is corrupted or unusable and we are unable to provide a working replacement, you may be eligible for a refund.

Refund Request Process

To request assistance regarding a purchase, please contact us within 24 hour of the transaction date.

When contacting us, please include:

  • Your full name

  • Order number

  • Email address used for the purchase

  • Description of the issue

  • Any relevant screenshots or supporting information

Refund requests will be reviewed on a case-by-case basis.

Processing Time

Approved refunds will be processed to the original payment method. Depending on your payment provider or financial institution, it may take 5–10 business days for the refunded amount to appear in your account.

Fraud Prevention

ReadMyEbook reserves the right to decline refund requests that appear fraudulent, abusive, or inconsistent with this Refund Policy.

Policy Changes

We may update this Refund Policy from time to time to reflect changes in our products, services, or legal requirements. The latest version will always be available on our website.

Support Center

If you have any questions regarding this Refund Policy, please contact us through the Support Center Page available on Main Menu on our website. Please make sure to login with your Google Account for faster response.